FAQs
Welcome to our FAQ page! We hope this helps answer any questions you may have about our brand and products.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to a limited number of countries. Please refer to our shipping policy for more information.
Q: Where are your products handled and packaged?
A: Our products are heat pressed, handled & packaged here in Santa Barbara, California.
Q: Do you offer any discounts or promotions?
A: Yes, we offer periodic discounts and promotions to our customers. Sign up for our email list to stay informed about our latest offers.
Q: What makes your brand unique?
A: Our brand combines a love for surfing and the arts, while also being environmentally conscious. We are proud to be a part of the Santa Barbara surf community and aim to share that pride with our customers.
Q: What materials do you use in your products?
A: We strive to use recycled materials or source materials from environmentally responsible suppliers. This can be found on the specific products page under "sustainability."
Q: Do you offer sustainable initiatives?
A: Yes, we are committed to sustainability and strive to implement sustainable initiatives whenever possible. For example, we offer sustainable packaging on selected items to reduce our environmental impact.
Q: How do I place an order?
A: You can place an order on our website by adding items to your cart and proceeding to checkout. You can also place an order by other social channels.
Q: What forms of payment do you accept?
A: We accept most payment methods which can be seen at the bottom of the homepage on our website.
Q: Do you offer returns or exchanges?
A: We only offer exchanges or store credit within 30 days of receiving your order. Please see our Return & Exchange Policy for more information.
Q: How do I track my order? A: Once your order has shipped, you will receive a confirmation email with a tracking number.
If you have any other questions, please don't hesitate to contact us at (insert email or phone number). Thank you for shopping with us!